Terms of sale

Payment methods

Accepted payment methods:

  • Visa
  • Visa Electron 4B
  • Euro6000
  • MasterCard

Payment methods not accepted:

  • Checks or money orders
  • Cash payments in any currency
  • PayPal
  • Promissory notes
  • Addressed receipts
  • Cash on delivery payments
  • American Express

Payment issues and restrictions

To determine why your payment was declined, please note the following and, if necessary, contact your bank for more information:

  • Have you exceeded your credit limit?
  • Have you correctly entered your credit card number, credit card expiration date?
  • Is your purchase outside the normal spending range? Some banks will block transactions due to security concerns.
  • Does your issuing bank have special policies related to electronic or Internet purchases?

Card payment method verification

To verify card payment:

1. Follow the instructions on your bank’s website.
2. One way your bank will ask you for verification is with a unique security code. Check your phone or email inbox for the code. Enter the code when prompted.
3. Your bank may also ask you to verify the purchase using fingerprint or facial recognition technology, if you already have these options.

Once this is done, you will be redirected back to Diagnosis Dermatologica and you will receive confirmation that your order has been placed successfully. Verification may be required when you use a credit or debit card to complete an order.

Terms and Conditions:

When you purchase the service, we will charge you the price shown on the website from the moment you place your order until the end of the purchase.
All prices include VAT.

Return policy:

  • If you cancel your reservation at least 2 days before your appointment, you will receive a full refund through the same payment method.
  • If you cancel your reservation one day in advance, 50% will be refunded
  • If canceled on the same day of the visit, the amount will not be refunded.

For any questions do not hesitate to contact Diagnosis Dermatologica.

DIAGNOSIS DERMATOLOGICA SL como responsable del tratamiento tratará tus datos con la finalidad de dar de gestionar tu reserva de cita a través de nuestra web. Le informa que podría utilizar la aplicación de WhatsApp como medio de comunicación con sus clientes que implicaría una transferencia internacional de datos la cual se realiza con plenas garantías de acuerdo a la Decisión Adecuación relativa al Marco de Privacidad de datos UE-EE.UU del 10 de julio de 2023. Puedes acceder, rectificar y suprimir tus datos, así como ejercer otros derechos consultando la información adicional y detallada sobre protección de datos en nuestra Política de Privacidad

DIAGNOSIS DERMATOLOGICA SL como responsable del tratamiento tratará tus datos con la finalidad de dar respuesta a tu consulta o petición. Puedes acceder, rectificar y suprimir tus datos, así como ejercer otros derechos consultando la información adicional y detallada sobre protección de datos en nuestra Política de Privacidad

Suscripción Boletín

DIAGNOSIS DERMATOLOGICA SL como responsable del tratamiento tratará tus datos con la finalidad de remitirte nuestra newsletter con novedades comerciales sobre nuestros servicios. Puedes acceder, rectificar y suprimir tus datos, así como ejercer otros derechos consultando la información adicional y detallada sobre protección de datos en nuestra Política de Privacidad

DIAGNOSIS DERMATOLOGICA SL, as the data controller, will process your data in order to manage your appointment reservation through our website. It informs you that you could use the WhatsApp application as a means of communication with your clients, which would involve an international transfer of data which is carried out with full guarantees in accordance with the Adequacy Decision relating to the EU-US Data Privacy Framework of 10 July 2023. You can access, rectify and delete your data, as well as exercise other rights by consulting the additional and detailed information on data protection in our Privacy Policy

DIAGNOSIS DERMATOLOGICA SL, as the data controller, will process your data in order to respond to your query or request. You can access, rectify and delete your data, as well as exercise other rights by consulting the additional and detailed information on data protection in our Privacy Policy

Newsletter Subscription

DIAGNOSIS DERMATOLOGICA SL, as the data controller, will process your data in order to send you our newsletter with commercial news about our services. You can access, rectify and delete your data, as well as exercise other rights by consulting the additional and detailed information on data protection in our Privacy Policy

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