The company responsible for processing your data under this Privacy Policy is:

DIAGNOSIS DERMATOLOGICA SL

• NIF: B63421317

• Address: CAN RABIA, 11 – BJ 08017 BARCELONA

• Email address: cedilp@cedilp.com

• Web: www.diagnosisdermatologica.com/

• Telephone: 933638920
• Registered in the Mercantile Registry of Barcelona in Volume: 36,259, Folio: 207, Registration Sheet: B-282705.

At DIAGNOSIS DERMATOLOGICA SL, we recognize the importance of protecting your personal information and we are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects related to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal information

Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes established for this purpose, we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc., as well as all the data that the user voluntarily provides us through from any of the social networks for which the user is registered. In this case, privacy will depend on the settings established by the user as well as the terms and conditions of the social network itself.

The user’s visit to the website does not imply that they have to provide any information about their personal data. However, if provided, the data will be processed lawfully subject at all times to the principles and rights contained in the RGPD 2016/679 of April 27, 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment:

We will process the data that the user provides us for the following purposes:

• Respond to the request or request made by the user through the “Contact” form located on the website. We collect and process the user’s personal data to be able to process and manage your request, a query or any request you make through said form. We will keep these data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.
• The basis for legitimation of data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
• Improve your experience when browsing the web. We will keep these data as long as the user does not revoke their consent to their processing by deleting the cookies and for the time established by law with a minimum duration of 3 years.
• The basis of legitimacy to improve your experience when browsing the website is the consent given by the user when accepting cookies. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
• Manage our social networks and send you information about our activities and products. We will keep these data as long as the user does not revoke their consent to their processing and for the time established by law with a minimum duration of 3 years.
• The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
• Manage the WhatsApp chat service offered on our website for any questions about our services/products. In order to constantly improve the quality of our customer service, we record chat history for analysis and improvement purposes. These records are deleted once evaluated and having served the time established by law with a minimum duration of 3 years.
• The basis of legitimacy is the consent you give us to use the service. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
• Respond to the request or appointment request made by the user through the “Request Appointment” form located on the website. We collect and process the user’s personal data to be able to process and manage your request or request that you make through said form. We will keep these data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.
• The basis for legitimation of data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.
• Send bulletins and newsletters about the Controller’s products. Under the express consent of the user, we collect and process your personal data to be able to send you information about our products and services. We will keep these data as long as the user does not revoke their consent to their processing and for the time established by law with a minimum duration of 3 years.
• The basis for legitimizing data processing will be the consent given by the user by selecting the acceptance box for our privacy policy before subscribing to the newsletter in the form enabled for this purpose on the website. The user has the right to revoke their consent at any time without affecting the legality of the treatment based on the consent prior to its withdrawal.

Transfer or communication of personal data

Your data will not be communicated or transferred to third parties, unless there is any legal obligation or to those companies in the group for administrative and internal management purposes that will act as Data Processors.

International transfers

At DIAGNOSIS DERMATOLOGICA SL we process your data within the European Economic Area and, in general, we hire service providers also located within the European Economic Area or in countries that have been declared with an adequate level of protection.

If we need to use service providers that carry out processing outside the European Economic Area or in countries that have not been declared with an adequate level of protection, we would ensure the security and legitimacy of the processing of your data through adequacy decisions, standard clauses, standards. binding corporate regulations, exceptions or any other instrument approved by the supervisory authority that offers adequate guarantees for carrying out the international transfer of data.

Likewise, DIAGNOSIS DERMATOLOGICA SL makes the WhatsApp application available so that interested parties can contact the CONTROLLER by this means. In this sense, we inform you that although the servers of the Whatsapp application for EU users are located in Ireland, communications could occur with the US servers for technical reasons that would imply an international transfer of data.

Data update

It is important that so that we can keep personal data updated, the user always informs us that there has been any modification to them, otherwise, we are not responsible for their veracity.

The user guarantees that the personal data provided is true, guaranteeing that all the information provided corresponds to the real situation, that it is up to date and accurate, and is obliged to communicate any modification.

Third Party Data

If the user provides data from third parties for any purpose to DIAGNOSIS DERMATOLOGICA SL, he guarantees that he has obtained this data lawfully, that he has previously informed those affected, obtaining their consent to communicate it and that the information provided is exact and truthful.

Mandatory nature of the information requested

All our forms have an asterisk (*) in the mandatory data. If the user does not provide these fields, or does not check the box to accept the privacy policy, the sending of the information will not be allowed.

Use of passwords

In order to access their account, the USER must “Login” and include the email address and password generated in the registration form according to the complexity rules established at any time on the website.

Users are responsible for the proper custody and confidentiality of any of the identifiers and/or passwords that they have selected in the registration and agree not to transfer their use to third parties, nor allow their access to outsiders.

Likewise, it will be the user’s obligation to immediately notify the Controller of any fact that allows the improper use of identifiers and/or passwords, such as theft, loss or unauthorized access to them, in order to proceed with their recovery. immediate cancellation.

Rights of interested parties:

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request rectification of data that is inaccurate or request deletion when the data is not necessary for the purposes for which it was collected. You can request limitation in the processing of your data and oppose its processing by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us CAN RABIA, 11 BJ – 08017 BARCELONA (Barcelona).
Email: cedilp@cedilp.com

If you consider that your rights have not been duly attended to, you have the right to file a claim with the Control Authority at www.aepd.es

Data processing of minors

Whoever provides the data through the forms on this website and accepts its treatment declares that he or she is over 14 years of age, and access and use of the portal is prohibited for minors under that age. If at any time, the Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact DIAGNOSIS DERMATOLOGICA SL to block the access account of minors in their care who have registered by falsifying their identity.

Cookie Treatment

A cookie is a small file that is downloaded and stored on the user’s computer when the user accesses a web page. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the user. .

The user has the option to prevent the generation of cookies by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookies Policy.

Last update: 06/14/2023